NATE Part-Time Administrative Assistant

Arlington, VA

Part Time

Entry Level

About NATE
Northern American Technician Excellence (NATE) is a nationally recognized, nonprofit certification organization that supports excellence in the HVACR industry through certification of HVAC technicians.

NATE is seeking a reliable and detail‑oriented Part‑Time Administrative Assistant to support daily operations at our office in Arlington on Tuesdays and Thursdays, for fourteen hours each week. This role is ideal for someone who enjoys administrative work, is a self-starter, highly organized, and takes pride in providing accurate and efficient support. The salary is $27.47/hr.

What You’ll Do

Prepare, pack, label, and ship orders from NATE’s Online Store
Process paper exams accurately and confidentially
Respond to and resolve administrative inquiries in a timely manner
Update and maintain customer records using provided data
Perform other administrative and clerical duties as assigned

Required Qualifications

High school diploma or equivalent
Minimum of one year of experience in an administrative or clerical role. (Experience working in a mail room is a plus!)

Skills & Abilities

Proficiency in Microsoft Office (Word, Excel, Outlook)
Basic knowledge of clerical procedures such as filing, managing email correspondence, and simple data entry
Strong written and verbal communication skills
Excellent organizational skills and ability to manage multiple tasks
Problem‑solving mindset with attention to detail

Physical Requirements

Ability to sit for extended periods
Frequent use of hands and arms for reaching and handling materials
Occasional standing, walking, stooping, kneeling, or crouching
Ability to lift and move items up to 20 pounds

NATE is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
NATE does not discriminate, and will not tolerate discrimination, on the basis of race, color, national origin, military service, ethnic origin, religion, sex, sexual orientation, age, or differing ability as those terms are defined under applicable law in its selection, recruitment, or employment practices.

This position does not offer employment-based visa sponsorship and/or assistance to include H-1B or F1 visas.

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This position may require that you respond to inbound inquiries from customers. Using the drop-down below, please let us know how familiar you are with receiving and responding to inquiries on the phone.*

In your previous or current positions, do you regularly communicate using email?*

Please respond regarding your familiarity with using databases to look up information for customers.*

This is an in-person position and requires that the Administrative Assistant come to our office each Tuesday and Thursday, working for 7 hours each day. Will you be able to work this schedule in our office?*

Please respond regarding your familiarity with sorting and distributing mail in an office setting.

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NATE Part-Time Administrative Assistant

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